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I Uploaded the Wrong File! How Can I Delete?

Solution

Ooops!

If you've just realized the campaign data you uploaded is completely wrong, don't waste extra time trying to fix what you have.

Follow the instructions below for a solution that will put you back on track with a minimum of fuss:

The easiest solution is to create a new (empty) campaign by first clicking the duplicate https://www.rmoov.com/images/copyto.png icon. This creates a campaign that is all set up with the same campaign settings, but contains no URLs.

Now that you have a new campaign ready to upload your correct list, you can archive the incorrect campaign by clicking  the Stop buttonhttps://www.rmoov.com/images/Freebie_0006_Eloquence_Icons/button-stop.png. Once the campaign has been archived you will see that the icon has changed to https://www.rmoov.com/images/archive.png .

Once archived, you will find that the incorrect campaign now has a DELETE button available at the bottom of the Campaign Editor page, which you can access by clicking the edit icon https://www.rmoov.com/images/edit_med.png  in your campaign list. Scroll to the bottom of the page and click the DELETE button to delete the incorrect campaign.

The delete button only becomes available once a campaign is archived to ensure that campaigns are not likely to be deleted by accident.


 
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Article details
Article ID: 27
Category: Something Went Wrong...
Date added: 2013-11-25 01:58:08
Views: 629
Rating (Votes): Article rated 3.2/5.0 (68)

 
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